Last updated: March 2026

 

Your privacy is important to Lunatere. This policy explains what information is collected, how it is used, and how it is protected.

 

Information We Collect:  When you book a session, we collect personal information including your name, email address, phone number, date, time, and place of birth, and payment details. For compatibility readings, the same birth details are also collected for the second individual. You may also voluntarily provide additional information through the booking form, such as what you hope to explore in your session.

 

How We Use Your Information:  We use your information only in connection with providing our services, including all related communications. We do not use your personal information for marketing purposes, and we do not sell, rent, or share your information with third parties except as necessary to provide our services.

 

Third-Party Services:  We use the following third-party platforms in the course of providing our services, each of which has its own privacy practices:

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• Wix — our website and booking platform

• Wix Payments — used to securely process payments, including major credit and debit cards, Apple Pay, Google Pay, and PayPal

• Zoom — used to conduct sessions

 

We encourage you to review the privacy policies of these platforms directly.

 

Data Retention:  We retain your personal information only for as long as necessary to provide our services and maintain appropriate records.

 

Data Security:  We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

 

Your Rights:  You have the right to request access to the personal information we hold about you, and to request that it be corrected or deleted. To make such a request, please contact us through the contact form on our website.

 

Children's Privacy:  Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

 

Changes to This Policy:  We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated date.

 

Contact:  If you have any questions about this privacy policy, please reach out through the contact form on our website.